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We want you to like our software and that begins with being able to use our software. Because of the complexity of developing software that will be installed on computers with unknown configurations, our end users may experience occasional problems and that's why we try to provide as much support as possible.
If you are experiencing a problem please take advantage of our online support area before giving up.
Software Help
Each and every software product we offer has its own support area. You can find information about a particular title's current release, software requirements, release notes, known bugs, and how to obtain additional technical support by accessing the title's support area.
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Pixel Show
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Support for the Pixel Show image viewer.
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Bugs
Although we conduct extensive quality assurance before shipping a new release, we cannot predict the behavior of a given application on every combination of equipment and operating system revision out there. Please help us build better software: submit a bug report if you think something isn't working quite right!
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Submit a Bug
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Think you've found a bug? we want to know!
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Track a Bug
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Want to check the status of a bug? Look it up here!
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Feedback
Your opinion matters. Please don't hesitate to take a moment and let us know what you think (about our software, that is). We actually do read all responses and try to respond when possible.
Support by Email
If none of the above support sections has helped you there is yet another way for you to obtain additional help: contact us via the appopriate email address below. Please do not send your message to multiple addresses simultaneously.
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General product support.
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Support by Phone
We absolutely cannot provide technical support by phone. Please contact us through the appropriate email address or contact form listed above.
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Support 
