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Mixtur Interactive, Inc.
Terms of Sale
1. Introduction. The terms and conditions which follow (the
"Terms of Sale") control your legal rights with respect to all products purchased
online through Mixtur.com or other stores operated on behalf of Mixtur
Interactive, Inc. ("Mixtur"). All products are sold by Mixtur to you (the "Customer").
You may have additional rights under the laws of your state. By accepting delivery of
products purchased from Mixtur, you agree to be bound by and accept the Terms of
Sale. Mixtur reserves the right to alter the Terms of Sale at any time, without
prior notice to Customers.
2. Other documents do not apply. These terms and conditions
may NOT be altered, supplemented, or amended by the use of any other document.
Any attempt to alter, supplement or amend the Terms of Sale or to enter an order
for a product or products which is made subject to additional or altered terms
and conditions will not be binding unless otherwise agreed to in writing and
signed by both the Customer and an authorized representative of Mixtur.
3. General Warranty. Mixtur products are sold or offered subject to
limited warranties. Particular Mixtur products may be offered with the addition
of different warranties.
4. Applicability. Mixtur products contain proprietary intellectual
property owned by Mixtur and/or third parties. Particular Mixtur Software may be
sold with the addition of different terms of sale.
5. Changes in Terms and Conditions. Mixtur reserves the right to
modify or alter its warranties at any time, without notice to the Customer.
6. Disclaimer of Warranties. EXCEPT AS PROVIDED IN THE WARRANTY
STATEMENTS SET OUT ABOVE, OR IN WARRANTIES PROVIDED WITH MIXTUR PRODUCTS, MIXTUR
MAKES NO OTHER WARRANTIES, AND SPECIFICALLY DISCLAIMS ANY OTHER WARRANTIES. THE
WARRANTY STATEMENTS SET OUT ABOVE, AND THE WARRANTIES PROVIDED WITH MIXTUR PRODUCTS,
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OF MERCHANTIBILITY OF FITNESS FOR A PARTICULAR PURPOSE.
7. Limitation of Liability and Remedies. IN NO EVENT WILL
MIXTUR OR ITS SUBSIDIARIES, AFFILIATES, SUBCONTRACTORS OR SUPPLIERS BE LIABLE
FOR ANY OF THE FOLLOWING:
ACTUAL LOSS OR DIRECT DAMAGE THAT IS NOT LISTED IN THE PARAGRAPH ABOVE;
DAMAGES FOR LOSS OF DATA, OR SOFTWARE RESTORATION; OR INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES (INCLUDING DOWNTIME COSTS OR LOST PROFITS).
THE REMEDIES IN THIS AGREEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES.
8. Prices. Prices and shipping charges are provided on
Customer's order form. Customers residing in the state of Washington will have
sales tax added to their orders. Customers residing in any European state having
membership in the European Union ("EU") will have the Value Added Tax on
E-Services ("VOES") added to their orders as applicable. Unless Customer provides
Mixtur with a valid government or non-profit tax exemption certificate, Mixtur
will withhold sales tax where applicable. Even if Mixtur does not withhold sales
tax, Customer may be responsible to pay sales tax in its state, county, or
municipality.
9. Terms of Payment. Terms of payment will be established at
Mixtur's discretion. Mixtur must receive payment prior to its acceptance of
Customer's order. Payment will be made by credit card or bank transfer.
In the event of a calculation error in the total charge, Mixtur will notify
the customer by telephone and/or email that the total charge had to be
recalculated. Upon notification, Mixtur asks the customer to agree on the new
charge. If there was an overcharge, Mixtur pays back the customer the difference
in the form of a credit. If additional payment is required and customer agrees,
Mixtur will make a second charge on the customer's credit card. If the customer
does not agree to the new total charge, the customer may cancel and Mixtur will
issue a full refund (including any applied taxes). Where a payment has been made
by credit card, refunds are in the form of a credit applied to the credit card
presented for the originating transaction. Where a payment has been made by bank
transfer, a refund check will be issued in USD and will be made payable to the
customer directly. Mixtur reserves the right to issue a refund check at any time
within thirty (30) days after the refund becomes due and payable.
Orders are not binding upon Mixtur until accepted by Mixtur.
Mixtur is not responsible for typographical errors, including but not limited
to errors affecting prices quoted for products offered through Mixtur.com or
stores operated on its behalf. If Customer pays using a credit card, Customer's
order is subject to approval of the bank or other financial institution that
issued Customer's card. Mixtur will not be liable if the bank refuses to approve
Customer's purchase or refuses to accept or honor Customer's credit card. If
Customer's card and purchase are accepted and approved, Customer agrees to pay
its obligations to its credit card issuer as required under the terms of
Customer's agreement with the issuer.
10. Cancellation Policy. Once an order is submitted online
the order is immediately processed and your credit card account is charged. At
this point, the order cannot be cancelled online.
Unless the product you purchase is marked "No Return, No Refund," Mixtur will
accept product returns within the first fifteen (15) days from the date the
product is received by the customer. Please see the Return and Refund Policy
below.
11. Return and Refund Policy. Unless the product you purchase
is marked "No Returns for Refund" Mixtur will accept returned products for refund
within the first fifteen (15) days from the date the product is received by the
customer. After the fifteen-day period expires, Mixtur does not accept returned
products for refund.
To return products, please contact Mixtur's technical support department
through email at the following address:
This email address is being protected from spam bots, you need Javascript enabled to view it
Mixtur's technical
support department can also be reached by calling (206) 965-9505. Upon receiving
Mixtur's acceptance of a returned product, applicable serial numbers will cease
to be valid and customer agrees to stop using returned software immediately.
12. Governing Law/Exclusive forum. The interpretation,
construction, and enforcement of the Terms of Sale will be governed by the laws
of the State of Washington as applied to agreements entered into and to be
performed entirely within Washington between Washington residents. Any action
requiring the interpretation, construction, or enforcement of the License must
be brought in a state or federal court in the federal judicial district where
the Customer resides or in Kitsap County, Washington. This License shall not be
governed by the United Nations Convention on Contracts for the International
Sale of Goods, the application of which is expressly excluded.
13. Severability. If any provision of the Terms of Sale is
deemed to be unenforceable, illegal, or otherwise invalid by a court of competent
jurisdiction, that provision and all remaining provisions will be enforced to
the greatest extent possible.
14. Complete Agreement. The Terms of Sale, as supplemented
by specific product warranties, warranty disclaimers, and software license
agreements, constitute the entire agreement between the parties with respect to
Customer's purchase of products through Mixtur.com, or stores operated on its
behalf, and supersede any prior or contemporaneous agreement or representation
regarding the subject matter.
15. Governing Language. Any translation of this License is
done for local requirements and in the event of a dispute between the English
and any non-English versions, the English version of this License shall govern.
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